Q: Why do Balbec cleansers and hydrosols require refrigeration?
A: Like fresh and vital foods, Balbec cleansers and hydrosols are minimally processed and contain no preservatives or stabilizers; they are perishable. While preservatives prolong the shelf life of a product, they can detract from the overall quality of a product. Refrigeration and special violet glass along with the natural preservative properties of some of the ingredients are what keep Balbec products fresh during their relatively short shelf life. Every ingredient in the cleanser is beneficial and nutritious for your skin; your cleansers will be fresh for a month. Pure hydrosols contain no preservatives and must be refrigerated and used within two months to preserve their delicate properties. The trade off for the minor inconvenience of keeping your skincare in the refrigerator is the luxury of being able to care for your skin with the very best ingredients without compromise.
Q: Does using skincare that is organic, wildcrafted, and or cultivated without chemicals really make a difference?
A: Using plants that are organic, cultivated without chemicals, and wildcrafted helps maintain environmental biodiversity and presents healthy, natural, and recognizable substances to our own personal ecosystems—our bodies. A plant that grows and survives without the use of pesticides or chemical enhancement is a healthier plant, with its own robust immune system and energies that are passed along to the product. In a world in which our agriculture is increasingly genetically modified, we don't yet know the full cost of this modification to our health and environment. Skin is our largest permeable organ, and what we put on it makes its way into our bloodstream. As we have become well aware of how unprocessed, fresh, organic, and live food benefits our bodies and environment, we are becoming evermore conscientious about what we apply to our skin.
Q: Some of the ingredients in Balbec products are known to have anti-aging properties. Will using the products make my
skin look younger?
A: While a number of the ingredients in Balbec products contain known anti-aging properties because they are anti-oxidant or stimulate cell regeneration, we at Balbec do not promise that our products will make your skin appear younger. Balbec products are made to give your skin comfort and softness and nutrition without the use of potentially harmful preservatives, which is wonderful for any skin type at any age. Skin health reflects general health and vitality in the present moment; taking the time to look after your skin in the healthiest way you can is something to feel great about.
Q: Will the oils in Balbec products clog my pores?
A: None of the oils in Balbec products are comedogenic. Oils that are otherwise wonderfully beneficial but may cause problems for acne prone skin are not used in Balbec products.
Q: How much cleanser do I use at a time?
A: This is entirely up to you! I like to use a generous spoonful each time I cleanse. Sometimes I use the cleanser twice a day, sometimes only at night. Sometimes to really relax into a full at-home spa experience I apply the mask as a full face, neck, and decollete mask.
Q: How long am I supposed to leave the cleanser on?
A. Again, this is up to you. Often I only have time for a quick cleanse. I massage the cleanser into my skin and then I rinse it off with warm water. My favorite way to use the cleanser is to massage it into my face at the beginning of my shower and leave it on as a mask until I am just about ready to step out.
Q. How should I use the products?
A: Simply cleanse, rinse, spray on the hydrosol, and use a soft cotton ball to remove all traces of cleanser from skin. While skin is still damp, apply your facial oil.
Q: I am curious about the cleanser, but I don't want to commit to a perishable cleanser as my daily use cleanser.
A: While there are benefits to using Balbec cleansers on a daily basis, this isn't always convenient for everyone all the time. You can certainly use Balbec cleansers as a “pick me up” if you wish to give your skin some extra nutrition, take a break from your regular cleanser, or pay special attention to your regime ahead of an event. If you are working around travel plans and wish to use the cleanser while you are at home, please reserve your cleanser ahead of time, as it is handmade in limited quantities.
Q: Do I need to use the wooden spoon, or is it okay to use my fingers to scoop out the cleanser?
A: The spoon is provided as a measure for keeping excess contaminants out of the cleanser. Simply clean the spoon after use. Please make sure to avoid using metal with the cleanser since metal disrupts the electrical charge of the clay and will diminish its efficacy.
Q: Sometimes there appears to be liquid at the surface of my cleanser when I open it up. Is the cleanser still good?
What should I do about it?
A: Depending upon the consistency of the yogurt, there may be some extra liquid that separates at the top of the cleanser. The cleanser is absolutely fine; simply mix it back into the cleanser with the wooden spoon before using it.
Q: My fridge is not close to my bathroom. It seems a hassle to take my cleanser all the way to the bathroom and then
all the way back to the fridge.
A: Understood! I usually take a wooden spoonful of the cleanser out in the kitchen, replace the cleanser in the fridge, and take my spoon to the bathroom. After washing my face, I simply rinse and dry the spoon for the following use.
Balbec Beauty Inc. © 2017
